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We have no part and we found out our claim was denied and we have to send out home inspection for our claim to be reviewed. I was told this on 7/16. I sent the home inspection while on the phone with Shaneka . I was told 24 48 hours, but I told them the house is 90 degrees every single day, can we speed this up?No. They cannot. So I waited and called back Wednesday. No movement and no one to talk to. They tried to email Ms because apparently she doesn’t have a phone number. Called back Thursday twice and Friday twice. Same thing, they will email her, there is no one we can talk to, and apparently this poor excuse for a worker is the manager. So they escalated my claim to an emergency, which did nothing except “special treatment”.

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I then found another contractor that completed the repair, and sent an invoice to AHS dba HSA for the repair.

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Call your state insurance department and ask them what the loss ratio is for warranty coverage in your state.

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Well once again a lie, these clerks claim there’s no way they can put me through to anyone in particular person.

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