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I asked if it wasn't in there from this morning and he said no, the other agent did not add this to your file. I have not had a working dishwasher in July. I'm so frustrated with this company. Unless someone can make this right, we will not be renewing our contract. When opening a claim with HWA in June 20th, it took a while to get someone out here. First their only available time was 5 days from then, we called and got another company and they no call no showed for a scheduled appointment.

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In the event of an emergency, in order for Select to make a determination if the system and/or appliance causing the emergency is covered under this Agreement, You must contact Select prior to having the repair/replacement work performed.

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On 5/26/2018, I opened a claim for our washer which was starting to fail.

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HWA glommed onto the explanation of the second leak, which I didn’t even place a claim for, and denied my original claim.

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That's a better deal all the way around than a home warranty company.